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Insured Shipping
Orders are sent via an insured & signed-for postal services. Expedited Shipping via FedEx is also available for urgent orders.
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Unbeatable Value
Cuffs 'N' Collars offer huge discounts for cufflinks & men's gifts online.
Further discounts are available for volume wedding & corporate gift orders.
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Secure Shopping
Cuffs 'N' Collars are proud to use Comodo SSL Certification for 100% Secure online payment processing.
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1. How are you able to sell your products at such great prices?
Cuffs 'N' Collars is an online retail outlet set-up with the sole purpose of offering quality mens' accessories and novelty gift items, at competitive prices. We are able to achieve this through direct manufacturing and volume production.
Cuffs 'N' Collars is an Internet only store; we do not carry the overheads of most traditional retailers, therefore passing the savings onto you, the customer.
Additionally, we are happy to negotiate further discounts for volume orders such as items required for weddings or corporate gift orders.
2. Why should I buy cufflinks & mens' gifts online? |
Shopping at Cuffs 'N' Collars saves you time and money. You are sure to find what you are looking for from our huge collection, or chat with our sales advisors for a more bespoke shopping experience. Through completing your purchase online, you'll need not have to leave your home or office and can expect a speedy delivery of your chosen item, safely and all for the very best online price.
You can also add a number of options to your order such as Gift Wrapping, Box Upgrades and Engraving (product specific). What's more, shopping online at Cuffs 'N' Collars is safe; we make great efforts to ensure your personal and payment details are protected (please see Secure Shopping).
3. What kind of guarantee do you offer?
We are proud to offer a 30 day money back guarantee should you not be completely satisfied with your purchase (subject to Terms & Conditions).
4. How do I order?
As you browse our site you can add items you wish to purchase by clicking 'Add to Basket', found on every product page within the catalogue. You can also save a product to your favorites list, and return at a later time to make your purchase.
Once you are finished adding to your shopping cart, you may View your Cart, add options such as gift wrapping, engraving or a box upgrade or adjust the quantities of each item, then proceed to the Checkout to complete your order.
Every new customer is asked to create an account. Returning customers can simply Login.
Thereafter you will be redirected to our centralized secure payment gateway page (as part of the Great Value Jewellery Network), where payment can be made.
5. How do I use my Promotional Code or E-Voucher?
If you have a discount code or e-voucher you will be asked to apply it during the checkout process. By Entering the code and clicking the 'Apply' button your screen will refresh and the order total will be discounted accordingly.
Please note, we may not always be running promotions, therefore feel free to check our some excellent offers in our Bargain Basement.
6. How do I pay?
You will be asked to pay online via our centralized secure payment gateway page where most major debit & credit cards are accepted.
7. How do I know my transaction is secure?
All purchases on Cuffs 'N' Collars are processed through our centralised payment processing area on our secure web site https://www.greatvaluejewellery.com.
Credit card details are encrypted using 128 bit encrypted SSL ("Secure Sockets Layer") for maximum security; verified by the global certificate authority Comodo SSL Certification (www.comodo.com).
All credit card transactions are handled on behalf of Cuffs 'N' Collars through Secure Hosting UPG (Universal Payment Gateway), a specialist online payment processor. Secure Hosting UPG employs the latest industry standard encryption technology to keep our customers transaction information safe. Secure Hosting UPG guards and transacts payment onto Our Acquiring Bank, HSBC, using advanced verification and anti-fraud technology (www.securehosting.com).
Cuffs 'N' Collars as part of the Great Value Jewellery Network, is also Certified as PCI-DSS Compliant (Payment Card Industry Data Security Standards) which confirms our qualification in securely handling customers' credit card and payment details (www.pcisecuritystandards.org).
Finally, we have been Selling Online for Over 8 Years and form part of a well established and grounded business operation; you really are in good hands at Cuffs 'N' Collars.
8. Am I charged a Postage & Handling fee?
Cuffs 'N' Collars is proud to offer insured shipping with any order...
For orders with standard shipping we dispatch via via an insured & signed for postal service for a flat fee per order of only $7.99. Delivery is then estimated within one to two weeks.
For orders which require priority shipping, the option to upgrade to FedEx Priority shipping is available, please see Expedited Priority Shipping.
9. Do you send out your products in presentation packaging?
All cufflinks, tie bar clips, tie pins and pendants ordered from our site, are sent as standard, and at no extra cost, in a compact yet elegant presentation box. Other items are provided in packaging appropriate to their style and size.
Further box upgrades and gift wrapping options are available and can be added on the checkout page or purchased separately as independent items (see: Jewelry Boxes).
10. Do you offer a gift wrapping service?
Our team are happy to gift wrap most order items for a small additional cost - see individual product pages or the checkout page for more details.
11. Do you accept orders from outside the United States, Canada & Mexico?
Cuffs 'N' Collars operate an international site for customers outside of the USA, Canada & Mexico, please visit www.CuffsnCollars.com.
12. How do I know if you have received my order?
Upon completing your order online, a confirmation e-mail will be sent to the e-mail address you have provided (please keep an eye on your spam filters, and allow emails from info@greatvaluejewellery.com to be received).
You may also receive a courtesy call from us should we require further validation or simply need to discuss your order requirements.
13. How long will my order take to be delivered?
Please refer to our Shipping Guide page for a full overview.
14. How do I return an item?
For details on how to return an item please refer to our 30 day money back guarantee page which provides step-by-step instructions on how to return items.
For more information about shopping online please contact us.
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